Test and Release
Kit Delivery

The UK Government’s Test to Release scheme is for those returning via international travel from countries that are not on the UK travel corridor list. As per the Test to Release scheme and International Travel Regulations, providers may only provide or administer tests to international arrivals on or after the fifth full day after the international arrival leaves a destination not on the travel corridor list.

As an arrival, the earliest you can take the test is 5 full days after you were last in a place that is not on the travel corridor list. For most international arrivals this will be on your 5th full day of self-isolation. For further more information about the UK Government’s Test to Release scheme, please see here.

Our Test and Release kits are sent to you via Royal Mail Tracked 24. Once your kit has been dispatched, you will be provided with a tracking number to monitor its delivery journey to your self-isolation address. We dispatch Test and Release kits to arrive promptly on Day 5 of your self-isolation, inline with the UK Government Test to Release requirements.

Please note, if you are trying to track your order, Royal Mail tracking numbers are not currently working.

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Test and Release Sample Return Options

We will do our very best to make sure that your sample gets to the laboratory safely and securely. As indicated during the purchase of your Test and Release kit, you should receive your kit on the 5th day of your self-isolation or on the day you arrive at your self-isolation address (whichever is later).

We have the following options for returning your sample to us:

All of our Test and Release kits include free sample return pick-up service on your 5th day of self-isolation. A collection will be arranged to pick-up your sample from your self-isolation address during the course of the day between 9am - 9pm on Monday - Friday. There are no collections on Saturdays or Sundays.

Our delivery partner will contact you to inform you of your sample return pick-up time window to pick up your sample. We cannot change this collection slot. If, for any reason, you miss your pick-up time, you must arrange your sample return to the laboratory at your own expense.

Please contact care@projectscreen.co.uk a minimum of 48 hours in advance to let us know if you would like to cancel or no longer require your sample pick-up service.

*Please note that samples arrive at the laboratory the next business day from collection. Delivery to our laboratory is Monday - Saturday. Any collection on a Friday will arrive at the laboratory on Saturday.

*If you choose to return your sample outside of the sample return pick-up service we provide, you agree to do so at your own discretion. We do not accept any liability for delayed results due to late or lost samples.

If you would like to arrange for your own sample return outside of the pick-up service we arrange for you, or have missed your pick-up time, we have listed a number of options below to help.

Option 1

Using a private courier to be arranged at your own expense.

Please arrange a private courier to collect your sample and deliver it directly to our laboratory, at the following address:

Anglia DNA Services, 33, Scottow Enterprise Park, Norwich, NR10 5GB.

We’ve listed a few providers below to help you get started, but feel free to choose an alternative provider not on the list**!

• Addison Lee Limited
• CitySprint
• DPD
• FedEx UK
• My Hermes
• Parcelforce
• TNT Express
• UPS
• Yodel

** If you choose to return your sample via a private courier, you agree to do so at your own discretion. Please note we do not accept any liability for delayed results due to late or lost samples.

Within 24 hours of receipt of your sample at the laboratory, your sample will be analysed and your results will be provided to you online.

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Option 2

Drop-off at one of our allocated drop-off locations.

By dropping off at one of the following locations, your sample will be collected by courier and delivered directly to the laboratory within 24 hours.

Drop-Off Location	Address	How	Opening Times
Prenetics EMEA Ltd	Unit 2, Orpington Business Park, Faraday Way, Orpington, BR5 3AA	Postbox drop-off Daily courier collection at 3pm	Mon - Sun: 7.30am-7.30pm * * Please note the warehouse will be closed between 25th December 2020 - 4th January 2021. Samples will not be couriered to the laboratory during these days.
Stansted Airport	Covid Test Centre, Arrivals	Handover at desk	Opening hours 09:00 - 16:00
Manchester Airport	Covid Test Centre, Terminal 1	Handover at desk	Opening hours 08:00 - 18:00
iDNA/AngliaDNA	33 Scottow Enterprise Park, Lamas Road, Badersfield, Norwich NR10 5FB	Handover at desk	Opening hours 09:00 - 17:00

Within 24 hours of receipt of your sample at the laboratory, your sample will be analysed and your results will be provided to you online.

* Some of the Covid Test Centres mentioned above can do same day testing and results by our partner, Collinsons. To book an on-site COVID test, please click here.

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Option 3

Using the free Royal Mail Tracked 24 envelope included in your Test and Release kit.

There are two types of Test and Release by Prenetics kits in circulation.

Version 1 kits: Request Form and Royal Mail return mailer included.

Please complete the Request Form as instructed during kit activation. You can disregard the Royal Mail return mailer as we have arranged alternative pick-up services due to the on-going Royal Mail delays.

Version 2 kits: Request Form and Royal Mail return mailer not included.

Ongoing COVID-19 restrictions, reduced air and freight capacity, high volumes and winter weather conditions are all impacting Royal Mail’s delivery across the UK. Please refer to Royal Mail’s website for their latest updates regarding delivery delays.

If you are happy to post via Royal Mail, you will need to post your swab via a Royal Mail priority post Box. Send the test kit back using the free Royal Mail return envelope provided from a priority post box Monday - Friday. You can find your nearest priority postbox here.

If you are going to return your sample via Royal Mail, please contact care@projectscreen.co.uk a minimum of 48 hours in advance to let us know.

Please note: we do not accept any liability for delayed results due to late or lost samples.

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